Tea Woman's tumbler is made of double-walled vacuum insulation to efficiently maintain the temperature of your favorite hot or cold beverages with no condensation. Enjoy your drinks for longer and with greater temperature control. This is a 20 ounce straight skinny tumbler Processing time is 10 business days from the date of purchase. The tumbler comes with a plastic straw. TThere are no refunds. Tumblers are made as soon as payment has processed.